Privacy Policy

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 House of Vere – Privacy Policy

Last updated: [03/12/2025]

1. Who we are
House of Vere is the trading name of [HOUSE OF VERE/ ROYAL DRAGON COURT] (“we”, “us”). Our registered address is:
[Devere Farm/ House of Vere, Coombe Cottage, Shaldon Road, Newton Abbot, Devon Uk, Tq12 4RA].
For privacy enquiries, you can contact us at: [thehouseofvere@gmail.com / GDPR contact].

2. What personal data we collect
We collect and process personal data when you:

• place an order (name, billing address, shipping address, email address, phone number, order details)
   
• sign up for our newsletter or contact us via contact forms (name, email address, message content)
   
• create an account on our online store (username/email, password)
   
• use our website (technical data: IP address, browser type, cookies, device data)
   

3. How and why we collect your data (our lawful basis)
We process your data for the following reasons:

PurposeLawful BasisTo fulfil your orders (payment, shipping) Contractual necessity respond to your inquiries and provide customer service, Legitimate interest / contract fulfilment For account management (if you create an account) Contractual necessity To send you marketing newsletters (only if you consent) Consent operate and improve our website (analytics, cookies) Legitimate interest (site performance) or consent where required meet legal obligations (e.g. tax, accounting)Legal obligation 

4. Cookies and website tracking
We use cookies and similar technologies to:

• provide essential website functionality (shopping cart, login)
   
• analyse site traffic and performance (analytics)
   
• enable marketing if you consent
   

You will be asked to accept or decline cookies on your first visit. You can change your preferences at any time via your browser settings.

5. Who we share your data with
We may share your personal data with:

• payment processors (e.g. Stripe, PayPal, etc.) — we don’t store raw payment card data
   
• shipping/delivery companies to deliver your orders
   
• our accountancy / tax advisors (if necessary by law)
   
• analytics providers / cookie consent providers (if you consent)
   

We do not sell your personal data.

6. International data transfers
If any of the third-party services we use store or process data outside the UK, we will ensure suitable data-transfer protections are in place (standard contractual clauses or equivalent).

7. Data retention — how long we keep your data

• Order and transaction records: [e.g. 7 years — for tax / legal compliance]
   
• Customer account data: until you request deletion or close your account
   
• Marketing data: until consent is withdrawn or opted out
   
• Technical data (cookies / analytics): [specify period or as allowed by service providers]
   

8. Your rights under UK GDPR
You have the right to:

• access personal data we hold about you
   
• correct inaccurate data
   
• request deletion of your data (“right to be forgotten”)
   
• restrict or object to processing (except where necessary for contract fulfilment)
   
• withdraw consent for marketing or cookies at any time
   
• lodge a complaint with the relevant supervisory authority if you believe your data has been misused
   

To exercise these, please contact us at [thehouseofvere@gmail.com].

9. Security measures
We implement reasonable technical and organisational measures to protect your data from unauthorised access, accidental loss, disclosure or damage.

10. Changes to this policy
We may update this policy from time to time (e.g. when we change how we collect or process data). We will publish the updated policy on this page and update the “Last updated” date. Please review it periodically. (04/12/2025)

11. Contact
If you have any questions, concerns or requests about your data or this policy — email us at: [contact thehouseofvere@gmail.com, or write to us at: Devere Farm/ House of Vere: Coombe Cottage, Shaldon Road, Newton Abbot, Devon Tq12 4RA.